The occurrences of vehicle damage to municipal immobile property and street furniture are on the increase and the specialist team at Opus Claim Solutions operate a loss recovery scheme to manage these claims.

The Opus team recover costs for property damage including road signs and lighting, traffic management systems, pavements, highway damage, pedestrian finger signposts, bicycle stands, street nameplates, parking pay-and-display ticket machines, signal lighting, telecommunications control boxes, bus shelters, trees and shrubs, bench seats, bollards, litter bins, guard rails and fencing.

Following a 12 month pilot-scheme with Solihull Metropolitan Borough Council we have achieved a high level of success in recovery of losses on their behalf - £90,000 extra income in fact. This partnership has enabled us to prove our own effectiveness and efficiency in terms of loss recovery for damage to immobile property and street furniture, whilst bringing a huge benefit to the Council. These processes and recovery schemes can be adapted to suit the specific needs of any Local Authority.

The Opus team are highly experienced and we allocate a specific account handler to each and every client to ensure the highest level of personal service and communication. The benefits of a dedicated claims handler are demonstrated by a better understanding of the client needs and being conversant with the nature and progress of their claims. All of our claim handlers are accessible to our clients by direct telephone number and e-mail.