From our Midlands offices the Opus team manage a client portfolio in excess of 50,000 vehicles whilst having an average success rate of recovering client losses in excess of 95%. We believe in delivering a first class service to all our clients, providing them with a level of management information which enables them to operate their motor fleet effectively. Opus Claim Solutions bring measurable and tangible benefits with our uninsured loss recovery and claims handling services. We provide a choice of schemes, which include litigation and offer free personal injury assistance.

Our clients include: Leasing Companies, Police Authorities, Central Government Departments, Metropolitan Borough Councils, Unitary Authorities, District Councils and Blue Chip organisations. Clients benefit from our high levels of success in recovering uninsured losses, short recovery timescales, skilful negotiation and management of third party motor claims. Additionally our ability to provide bespoke management information and high levels of transparency enable our performance to be continually monitored.

In some cases when the client has time or resource issues we often handle their difficult, historic or problematic claims. These can include uninsured, untraced and foreign motorists, or claims that are reaching the end of their limitation period.

Our business is proven and well established; we use the latest technology available to us to enable our team to be focused and able to deliver to our clients’ specific needs. The Opus team are vastly experienced and we allocate a dedicated account handler to each and every client to ensure the highest level of personal service. The benefits of a dedicated account handler can be demonstrated by short lines of communication, accurate and timely management information and an understanding of your organisation, leading to stronger and more effective relationships.

The Opus management information systems, which are designed and maintained entirely in-house, enable us to provide clients with bespoke reports upon request in addition to regular monthly updates.

Opus Claim Solutions are regulated by the Ministry of Justice in respect of regulated claims management activities. Under the Compensation Act 2006 we are authorised to provide claims management in respect of personal injury. The company registration details are recorded at the website www.claimsregulation.gov.uk under our Ministry of Justice Claims Regulation number CRM4151.

We operate a Quality Management System which is audited to meet ISO9001: 2000 compliance. We are also authorised and regulated by the Financial Services Authority under reference number 481385.