We are a Midlands based company established since 1991, managing a client portfolio in excess of 50,000 vehicles. Our clients include major UK leasing companies, police forces, central government departments and various household brand names.
At Premier Recoveries we pride ourselves upon delivering a first class level of service to our clients at all times. We are a highly motivated, dedicated team of motor claims professionals with combined experience in excess of 50 years, handling motor fleet claims. Our average success rate exceeds 95% with 80.5% of all claims settled in less than 90 days. In a recent audit conducted by a major insurer we achieved a rating of 95% in respect of “Overall Technical Proficiency”.
We are also regulated by the Ministry of Justice in respect of claims management activities, under which our operating standards are continuously monitored in conjunction with statutory guidelines. Our Quality Management systems are ISO 9001:2000 compliant.
Our Core values are;
• Commitment
• Ownership
• Integrity
• Excellence
• Communication
• Success
• Education
• Team Work
• Balance
• Fun
• Systems
• Consistency
• Gratitude
• Abundance
We are also authorised and regulated by the Financial Services Authority under reference number 481385